Benchwork
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Web app design2025

Lumen Health

A calm, focused web app that patients and clinicians actually enjoy using.

Services
Product Design, Design System, Development
Industry
Health & Wellness
Timeline
10 weeks
The challenge

Lumen's platform had grown feature by feature into a cluttered, confusing interface that slowed clinicians down.

  • Inconsistent, cluttered UI
  • Slow, error-prone workflows
  • No shared design system
  • Poor mobile experience
The solution

We designed a clean product experience on top of a reusable design system, simplifying core workflows so the whole app feels calm and fast.

The result

Clinicians moved through tasks faster and support tickets dropped sharply.

-38%
task time
4.8/5
user rating
-52%
support tickets
Benchwork understood our brand vision and turned it into a product that genuinely feels like us. Effortless to work with.
Olivia Carter, Brand Director, Lumen